1. Introduction

PrepMesh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered predictive operations platform.

By using PrepMesh, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

Name and email address
Business name and address
Phone number
Payment and billing information

2.2 Business Data

Sales transaction history
Inventory and product information
POS system data (when integrated)
Waste and production logs

2.3 Automatically Collected Information

Device information and browser type
IP address and location data
Usage patterns and analytics
Cookies and similar technologies

3. How We Use Your Information

To provide and maintain our predictive analytics platform
To generate AI-powered sales predictions and recommendations
To improve and personalize your experience
To process payments and manage subscriptions
To send important updates and notifications
To provide customer support
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist in operating our platform (payment processors, cloud hosting, analytics)
POS Integration Partners: When you connect your POS system (e.g., Clover), data is synced according to their respective privacy policies
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data:

Encryption of data in transit and at rest (TLS/SSL)
Secure authentication via Clerk
Regular security audits and monitoring
Access controls and employee training

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request your data in a portable format
Opt-out: Opt out of marketing communications

To exercise these rights, contact us at prepmesh@gmail.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Business data (sales history, predictions) is retained to improve AI accuracy. You may request deletion at any time.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser.

9. Children's Privacy

PrepMesh is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: prepmesh@gmail.com
Phone: (774) 274-4452
Address: PrepMesh, Boston, MA